Toll Free: 1-800-785-5227
 
 

 

NEW ACCOUNT SETUP PROCEDURES

Download, print and complete the Client Information Form

FAX the completed Form to 804.359.1475

SHIP or deliver your Samples to :
SLi
2512 West Cary Street
Richmond, VA 23220-5117
804-353-6778

Our standard credit terms are Net 30 for approved credit accounts, and a standby credit card authorization is needed on file.

First orders for new clients need to be prepaid by either credit card authorization OR prepaid by check.

Credit card or other prepayment allows us to begin your lab services immediately, while we process your credit application.



SUBMITTING YOUR SAMPLES

Complete the Chain of Custody Form as required

Select the Chain of Custody applicable

If you have questions on how to complete the form, please call our Project Management team for instructions 804-353-6778 or 800-785-LABS (5227)
(Also, please read our "Sample Acceptance Policy")

Verify that your account is set up or prepayment has been arranged.
Failure to confirm may cause a delay in your results.

Ship or Deliver your samples

  • Schneider Labs will match or better a client's pricing if the client is using an equally accredited Laboratory. A current lab invoice must be submitted to SLi prior to pricing offer.
  • Schneider Laboratories offers same day turn-around on Saturday testing (except TEMS and send-out/referral tests) Two-day advanced notice of sample arrival is required and pre-approval by the Laboratory Director is needed in order to receive Saturday results.
  • Rush turn-around-time requests remain the same for weekends and weekdays.
  • Schneider Laboratories maintains calculated Turn-Around-Times based on five (5) business days
 

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